1. Introduction

Shin Management Limited and smert.ai Limited ("we", "us", "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PaySlip Pro software ("Service"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

We collect information that you provide directly to us. This includes:

• Account Information: When you register for an account, we collect information such as your name, company name, email address, and password.
• Company and Employee Data: To use the Service, you will provide data related to your company and employees, including names, roles, salary information, tax details, and other payroll-related data.
• Usage Information: We collect information about your activity on the Service, such as features you use and actions you take.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service.
• Process your transactions and manage your account.
• Improve, personalize, and expand our Service.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
• Comply with legal obligations.

4. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

• With Your Consent: We may share your information with your consent, such as when you choose to connect to third-party services like Xero.
• Service Providers: We may share information with third-party vendors and service providers that perform services for us or on our behalf, such as email delivery.
• For Legal Reasons: We may share information if we believe it's required by law, a subpoena, or other legal process.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information: the right to access, the right to rectification, the right to erasure, the right to restrict processing, the right to object to processing, and the right to data portability. To exercise these rights, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.